Fitness code - Industry Code of Practice

 Gym Code of Practice The Code of Practice has been developed for fitness guide consumers in their dealings with fitness companies in New South Wales. The Code applies to all fitness centers, personal trainers and providers of related services (massage, yoga teacher) in a fitness business in New South Wales who are members of Fitness Australia. The Code provides a level of protection of consumers from economic security, physical security and dispute resolution. fitness code the Code of Practice fitness code supported by NSW Fair Trading, NSW Australia Fitness and Sports and Recreation. - Code targets - Code Summary - Complaint resolution procedure Code targets ... fitness code  The main objectives of the fitness code are:  - Establish a benchmark for consumer protection in the fitness industry  - Establish standards of practice and business services for financial consumer protection and   promote health and wellness .  - Establish procedures for resolving consumer complaints promote a club drug fitness code. Code Summary ... fitness code  The fitness code is administered by Fitness Australia. Fitness business in New South Wales who become members of Fitness Australia must comply with the Code. Under the fitness code, these providers must gym (in summary):  - show a certificate of membership in Australia local gym or current label  - provide sufficient information to allow consumers to make an informed decision about becoming a member  - No advertising or marketing use FALSE or misleading practices  - ensure that all promotional material is accurate precise and unambiguous provide consumers with a copy of this brochure before concluding a contract of adhesion allow potential members to inspect the premises without any obligation to buy a membership providing consumers with a copy of the code reading, the demand offer a range of options contracts, including recurring billing and pre-paid disclose the full price of all goods and services (including installation costs, frequency of payments, fitness code early termination fees, consulting fees for the year, rates for individual visits, etc.) - provide a consumer with a copy of the proposed contract (if required) and a copy of the contract once signed. - Do not use reasonable sales methods to sell memberships (eg, harassment or coercion). -Do not accept membership dues / renewal prepaid beyond a period of 12 months . - provide a cooling off period that allows consumers to put an end to the new members of three months or more contracts offer a refund or membership report presented the illness or physical disability provide qualified personnel to conduct fitness programs or how allied maintain a high level of cleanliness and meet the standards of health and safety at work ensure that all equipment is properly installed, in good mechanical condition and maintenance required - ensure that all practice areas provide adequate space safe work and are not overcrowded - ensure that all personal information of consumers are treated in accordance with the requirements of the Data Protection Act Complaint resolution procedure ... fitness code The fitness code of Practice sets fitness clear procedures for handling complaints with a commitment to quickly and fairly resolve any complaints you make. The first step is to complain directly to the fitness code center, verbally or in writing. When you make a written complaint, the code to receive your comments on the measures taken to resolve the complaint within 10 days of receipt of the complaint states. If you can not resolve the complaint within 10 days, an acknowledgment of receipt of the complaint will be provided within 7 days with a specified amount of time to get more information on the measures taken. The fitness code also requires that all employees Fitness familiar with the policies and procedures for handling complaints. When a complaint can not be resolved, the provider must inform the fitness code of their right to file written complaint to the resource officer, managing fitness Australia. A complaint can not be resolved quickly by administering the claims agent will be returned to the administration of the fitness code Committee. The fitness code Administration Committee will hear the complaint and investigate more than necessary. When establishing a violation of the Code, the Committee shall recommend to fitness code Australia that corrective action is taken by the gym. The fitness code administration committee will notify you of its decision quickly.